Shipping policy

Shipping Policy

We ship from Portugal to all European Union countries, excluding Malta and Cyprus.

Shipping Costs

Free shipping on all orders of €100 or more.

For orders below this threshold, a shipping fee applies — the exact amount is calculated and displayed at checkout before payment.

Processing & Delivery Times

All orders are dispatched within 1–2 business days of purchase confirmation.

Estimated delivery times are calculated from the date of dispatch, not from the date the order is placed.

Estimated delivery times by destination:

  • Portugal: 1 business day

  • Spain: 1–4 business days

  • Germany, France: 3–5 business days

  • Austria, Belgium, Italy, Luxembourg, Netherlands: 4–5 business days

  • Denmark, Poland, Czech Republic: 4–5 business days

  • Finland, Greece, Hungary, Ireland, Romania, Croatia, Estonia, Latvia, Lithuania: 5–7 business days

  • Sweden: 5–6 business days

Delivery times are estimates and may vary due to carrier operations, public holidays or circumstances outside our control.

Shipping Partners & Tracking

Orders are shipped via GLS or CTT, depending on the destination and shipping service.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Delivery Information

Please ensure that your shipping address and contact details are accurate and complete when placing your order.

Incorrect or incomplete delivery information may result in delays or unsuccessful delivery attempts.

If you experience any issues with your delivery, please contact us so we can assist you.

For any shipping-related questions, contact us at hello@woon.pt.